Your success is built on repeat business from loyal customers. It’s important to know them well. Integrating the data from your CRM and ERP systems provides the most complete picture of your customers so you can have meaningful conversations. It’s easy to accomplish with Infor CRM; it integrates easily with Infor ERP solutions using Infor ION®, a purpose-built middleware solution that delivers a simple but powerful and scalable framework. With unified front- and back-office systems, your customer-facing staff gains access to the information they need to serve and advise your customers, from current inventory levels and order statuses to prior order history.

Your customer relationships are the driving force behind your business. Infor CRM for wholesale distributors helps professionals across your organization create meaningful conversations that enhance long-term loyalty. Whether they’re in the office or out with customers, your account managers and customer support staff have access to detailed information about your customers’ products, order history, shipping, inventory levels, outstanding invoices, and more. Infor CRM is purpose-built for your business with industry-specific capabilities, deep integration, and unparalleled flexibility to help ensure your organization’s success.

Extending Infor® CRM to smartphones and other mobile devices gives your field force a strong competitive advantage that can help drive revenue and enhance the customer experience. Whether they’re viewing up-tothe-minute account or contact information, updating an opportunity, scheduling an activity, or logging a call or email to history, with Infor CRM Mobile, your on-the-go professionals will have the secure, instant access to vital customer information and productivity tools they need to succeed.

Easy to learn and use, Infor CRM Mobile has an attractive, task-oriented user interface that’s been designed to put detailed customer information at your fingertips and enable you to perform key actions quickly. Interaction with native device functions such as mapping, dialing, and email further streamlines the user experience. Infor CRM Mobile is optimized for use on today’s smartphones and tablets, can be easily customized and configured.

You can deploy Infor CRM Mobile quickly and easily, manage and customize it centrally, and update it automatically over the air. Multi-layer security, RESTful web services, an open source platform, and wide device support further enhance the ownership experience. Best of all, if you’re an Infor CRM customer, you can get Infor CRM Mobile at no additional charge.