Infor Xtreme Support is Infor's Award-Winning, World Class support solution that gives companies the edge they need to compete better. Infor Xtreme Support is available 24 hours a day, seven days a week, 365 days a year through the customizable Xtreme Support portal.
Xtreme Support Portal
This all-in-one hub gives you instant access to everything available through Xtreme Support, from software patches to service packs, customer communities, and beyond. We update the knowledge base with new articles every day (one million and counting!), plus this is where you'll find the Infor Support Assistant—a groundbreaking tool that's in tune with your Infor applications, so we can proactively help manage your issues and upgrades.
“Metcam has been very pleased with the Xtreme Support provided by Infor, and with Godlan – our channel partner for SyteLine as well.” - Bruce Hagenau, President, Metcam Inc.
Award Winning - Infor Xtreme Support
- Confirmit ACE (Achievement in Customer Excellence) Award Winner (6 consecutive years and counting!)
- Infor Xtreme ranked #1 in a Gartner study against major competitors
- Association of Support Professionals named Xtreme Portal one of the year's Top Ten Support Sites
Xtreme Support Has A Plan That Fits Your Company
Xtreme Support - Choose this plan and you'll receive support for an unlimited number of incidents, continuous support through the Infor Xtreme Portal, software updates, feature packs, and so much more.
Xtreme Premium - Get all the benefits of Xtreme Support as well as 24/7 critical incident support and access to educational briefings, which feature live Q&A sessions with the Xtreme Team.
Xtreme Elite - Advantages of Xtreme Premium + we'll also set you up with your very own Elite Account Manager who will oversee & prioritize your incidents, patches, and beyond. Plus, you'll have access to special events support and insight into upcoming enhancements and upgrades.