Infor Customer & Vendor Portals

CRM

Empower & Satisfy Your Customers

Today’s customer is empowered through internet and mobile with the ability to get the information they want, when they want it. The ability to price shop, research, reference – all from a computer or mobile device is expected in every area of our lives, including at work and with vendors and suppliers.

Grant your vendors and customers instant gratification with Infor Portals. Give them the ability to access and view real-time Infor SyteLine ERP data through Portals. Discover how letting customers “self-serve” when they prefer to will reduce the customer service strain in your enterprise while keeping customers happy.

The Infor SyteLine ERP Portals can allow Customers & Vendors to view:

Customer Orders

Create new orders, calculate expected ship dates, check status of existing orders, specify drop-ships.

RMAs

Create new RMA’s and submit for approval

Account Information

AR balances, maintain ship-to address information, maintain user information.

Outstanding Invoices

View and Reprint Invoices

Online Invoice Payment

Credit Card Payments

Inventory

Search or drill-down through categories to find pricing and availability.

Service Repairs

Initiate incidents for service

You Have Total Control​

You control the information that customers & vendors actually see. Additionally, you can turn off any of the pre-defined views, modify them, or create your own. With Infor SyteLine ERP Portal’s drag and drop tools, you can easily add or remove fields from any view or reorder the field’s display.

The Customer Portal is highly customizable to meet your branding needs, color scheme, logo, pictures, and text.

Powered By Infor Mongoose

With Infor Mongoose, you’ll have the tools to make your systems work the way you want, keeping up with your business as it changes and grows.

Related Resources

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Infor Cloudsuite Industrial ERP - Production Control Demo
Watch a demo of Infor SyteLine Cloudsuite ERP for Production Control
View Resource

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