Inforce - Gain Visibility with Connected ERP and CRM (Salesforce.com)
Inforce - Integrating CRM and ERP provides clear visibility into all your
Inforce is a powerful combination of Salesforce, the world’s leading sales application, and Infor’s portfolio of ERP applications. Inforce makes it easy to share real-time data between ERP and CRM, so your sales teams have up-to-the-minute information about the status of their customers’ orders, shipments, invoices, and payments. With a greater understanding of each account, your sales and service teams take a more consultative approach to qualify better, run more credible sales cycles, and lower your total cost of sales.
With Inforce you can:
• Accelerate your CRM implementation by leveraging existing ERP information.
• Bring ERP and CRM together to create a more responsive and effective enterprise.
• Put real-time ERP information in the hands of your salespeople.
With Inforce, you begin to see results almost immediately.
• More accurately describe the relationship you have with your customers.
• Simplify the tracking of business activities and interactions with your customers.
• Support customer-centric business processes.
• Allow use of the Social Enterprise and extend the solution onto mobile devices including smartphones, tablets, and laptops.